| 阶段Phase | 主题Theme | 核心交付Key Deliverables | 成功标准Success Criteria |
|---|---|---|---|
| 阶段一Phase 1第 1–30 天Days 1–30 | 学习与吃透:向美洲方案团队与总部学体系,摸清两个协同仓的现状与缺口Learn & absorb: study the system from the Americas solutions team and HQ; map the two co-warehouses as they stand | 打法手册 v0.1 骨架 协同仓利用率缺口量化 能力缺口清单Playbook v0.1 skeleton Co-warehouse utilization gap quantified Capability gap list |
可独立讲解 JDL 全套系统与报价逻辑Can independently explain JDL's full system stack and pricing logic |
| 阶段二Phase 2第 31–60 天Days 31–60 | 贡献与交付——把美国模板变成加拿大标准件Contribute & deliver — turn U.S. templates into Canadian standard parts | 首份客户方案书 标准三件套(报价 / SOP / 集成规范)First client solution proposal Standard trio (pricing / SOP / integration spec) |
三件套成为加拿大默认模板The trio becomes Canada's default template |
| 阶段三Phase 3第 61–90 天Days 61–90 | 主导与拥有——首个客户走完集成到上线全程Lead & own — take the first client all the way from integration to go-live | 首客上线 + 打法手册 v1.0 6 个月路线图First client live + Playbook v1.0 6-month roadmap |
SLA 基线建立;第二个客户按手册执行SLA baseline established; second client runs on the playbook |
销售、仓库、方案,加上专管协同仓合作方的运营专员,四个多伦多岗位同时在招。加拿大 2022 年已经启动过一次,这一波是重建而不是首次进入,方案岗是其中唯一的方案角色。Sales, warehouse, solutions, plus an operations specialist dedicated to the co-warehouse partners — four Toronto roles hiring at once. Canada was launched once before in 2022, so this wave is a rebuild rather than a first entry, and this is the only solutions seat in it.
多伦多与温哥华已有协同仓在运营,缺的不是场地,是本地的方案标准、报价体系与实施流程。第一批客户方案与打法手册要由这个岗位建立。Co-warehouses already operate in Toronto and Vancouver. What's missing isn't space — it's local solution standards, a rate structure and implementation processes. The first client solutions and the playbook get built by this role.
美国网络约三年从进入市场铺到多州近十个站点;其方案库、报价体系与实施方法是加拿大的直接模板。The U.S. network went from market entry to nearly ten sites across multiple states in about three years; its solution library, pricing system, and implementation methods are Canada's direct template.
岗位描述明确"人工与自动化并存"——先跑通流程与客户,自动化按成本模型分阶段引入。The job description explicitly states "manual and automation coexist" — get processes and clients running first, then phase in automation per the cost model.
| 这份计划需要What this plan needs | 我做过What I've done |
|---|---|
| 从零启动一个站点Launch a site from zero | 蒙特利尔仓库绿地上线 —— 约 2 个月从无到有,含流程、SOP 与团队培训Montréal greenfield warehouse launch — from nothing to live in ~2 months, incl. processes, SOPs, and team training |
| 端到端设计并落地客户方案Design and land client solutions end to end | 顺丰智能柜生态 —— OMS、TMS、柜机系统、微型仓 WMS、硬件与承运商 API 一体设计,11M 件/年S.F. Express smart-locker ecosystem — OMS, TMS, locker systems, micro-warehouse WMS, hardware, and carrier APIs designed as one, 11M parcels/year |
| 系统集成推到上线Drive system integrations through to go-live | TMS 端到端实施 —— 需求 → 设计 → UAT → 切换,人工 -40%、效率 +25%End-to-end TMS implementation — requirements → design → UAT → cutover; manual work -40%, efficiency +25% |
| 用数据驱动持续改善Drive continuous improvement with data | KPI 监控体系 + Hive —— 异常实时标记并附纠正行动建议;每个 PRD / 产品领域的 KPI 都有口径、来源与自动监控KPI monitoring system + Hive — anomalies flagged in real time with corrective-action suggestions; every PRD / product-area KPI has a definition, source, and automated monitoring |
| 双语对接总部与本地客户Work bilingually with HQ and local clients | 中英文工作母语 —— 15 年横跨香港与加拿大的物流一线Native working Chinese and English — 15 years on the logistics front line across Hong Kong and Canada |